Don’t forget to follow up – How do you know when someone is paying attention to you? Here’s a hint: It’s not only about your initial engagement. Let’s say you’re engaged in a conversation with a friend. He seems interested at first but suddenly goes quiet and stares off into space. He won’t reply to you or even acknowledge your existence anymore. Awkward huh? The case is similar to your followers. Managing a community and engaging with your customers is all
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